Privacy policy
Saree Story with Shanmuga Priya Privacy Policy
Last updated: August 9, 2026
This Privacy Policy describes how Saree Story with Shanmuga Priya ("we", "us", "our") collects, uses, stores, and protects your personal information when you visit our website, browse our products, place an order, contact us, or otherwise use our services (collectively, the "Service").
Saree Story with Shanmuga Priya is a saree and traditional textile brand offering thoughtfully curated sarees, handloom products, artisan textiles, and related fashion products.
By using our website or purchasing from us, you agree to the practices described in this Privacy Policy.
1. What Information Do We Collect?
We may collect different types of information when you use our website or interact with us.
Personal Information
When you place an order, contact us, subscribe to our communications, or otherwise interact with our website, we may collect information such as:
- Full name
- Billing address
- Shipping address
- Email address
- Phone number
- Order details
- Payment and transaction information
- Information you provide when contacting our customer support
We only collect information that is reasonably necessary to provide our products and services.
Device and Website Information
When you visit our website, certain information may automatically be collected, including:
- IP address
- Browser type
- Device type
- Operating system
- Language preferences
- Referring website or URL
- Pages visited
- Products viewed
- Date and time of your visit
- Website interaction and usage information
This information helps us understand how customers use our website and allows us to improve the shopping experience.
2. How Do We Use Your Information?
We may use the information we collect for the following purposes:
- To process and fulfil your orders
- To arrange shipping and delivery
- To process payments and refunds
- To communicate with you regarding your orders
- To provide customer support
- To respond to enquiries and requests
- To improve our website, products, and services
- To personalize your shopping experience
- To understand customer preferences and website usage
- To send promotional or marketing communications where you have given appropriate consent
- To prevent fraud, misuse, or unauthorized activity
- To maintain the security of our website
- To comply with applicable legal and regulatory requirements
We do not use your personal information for purposes unrelated to our business without an appropriate legal basis or your consent where required.
3. Consent
We may obtain your consent to collect and use your personal information in different ways.
For example, you provide information when you:
- Place an order
- Create an account
- Contact us
- Subscribe to our newsletter
- Request information about our products
- Opt in to receive promotional communications
Where required, we will ask for your consent before using your information for marketing purposes.
You may withdraw your consent to receive marketing communications at any time by contacting us using the information provided below.
You may also unsubscribe from marketing emails using the unsubscribe option provided in those communications.
4. Sharing and Disclosure of Information
We do not sell or rent your personal information.
We may share your information with trusted service providers when necessary to operate our business and provide our services.
This may include:
- Shopify and website service providers
- Payment processing providers
- Shipping and logistics partners
- Delivery service providers
- Technology and analytics providers
- Customer support and communication platforms
- Marketing service providers, where applicable
These service providers may only access information that is reasonably necessary to provide their services.
We may also disclose information where required by applicable law, legal proceedings, government authorities, or to protect our legal rights, customers, website, or business.
5. Third-Party Services
Our website is hosted on Shopify.
Shopify provides the e-commerce platform that allows us to sell our products online and process customer orders.
Shopify may collect and process personal information in accordance with its own privacy policies.
You can read Shopify's Privacy Statement here:
We may also use third-party services for payment processing, shipping, analytics, marketing, customer communication, and other business operations.
These third parties may process information according to their own privacy policies and applicable laws.
6. Payment Information
Payments made through our website are processed through secure third-party payment service providers.
Saree Story with Shanmuga Priya does not generally have access to or store your complete credit or debit card details on our own servers.
Payment providers process payment information according to their own security practices and applicable payment-security requirements.
7. Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.
Our website uses security measures provided by Shopify and other service providers involved in operating our online store.
However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
8. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve your browsing and shopping experience.
Cookies may be used to:
- Keep products in your shopping cart
- Remember certain preferences
- Understand how visitors use our website
- Improve website performance
- Provide relevant content and advertising
- Analyze website traffic
- Support security and fraud prevention
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some features of the website.
9. Marketing Communications
If you choose to subscribe to our marketing communications, we may send you information about:
- New saree collections
- New arrivals
- Handloom and artisan collections
- Special offers
- Promotions
- Sales
- Festive collections
- Brand updates
- New product launches
- Other Saree Story with Shanmuga Priya news
You can unsubscribe from promotional communications at any time by using the unsubscribe link included in our emails or by contacting us directly.
10. Children's Privacy
Our website is intended for general consumers and is not specifically directed toward children.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided us with personal information without appropriate consent, please contact us so that we can take appropriate action.
11. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Withdraw consent where processing is based on consent
- Opt out of certain marketing communications
- Ask questions about how your information is being used
To make a privacy-related request, contact us using the details provided below.
We may need to verify your identity before processing certain requests.
12. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with legal or regulatory requirements.
When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable legal requirements.
When we make changes, we will update the "Last updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically.
14. Contact Us
If you have any questions about this Privacy Policy, your personal information, or how we handle your data, please contact us:
Saree Story with Shanmuga Priya
No: 17, Sree Balaji Street, Anugraha Avenue
Thandalam, Chennai - 600128
Phone: +91 8939402536
Email: sareestorywithshanmugapriya@gmail.com
15. Privacy and Data Protection Contact
For privacy-related questions or requests, you can contact us directly:
Saree Story with Shanmuga Priya
No: 17, Sree Balaji Street, Anugraha Avenue
Thandalam, Chennai - 600128
Phone: +91 8939402536
Email: info.sirpii@gmail.com
